We have professional development contract trainers available in Brisbane, Sydney, Melbourne, Adelaide and Australia-wide available for; a single day, several days, short term or long term contracts.

Introduction: Conflict Resolution Training course

"if handled well conflict provides a powerful avenue for growth"

Conflict between people is inevitable because it arises when people have differing opinions, needs and expectations.

There are many innate responses to conflict, most of these purely emotional responses are not constructive - especially when there is a need to maintain and develop ongoing professional relationships.

Poorly handled conflict impacts organisations profitability and overall performance as teams become less productive and relationships with clients are destroyed.

This conflict resolution training course teaches techniques to use three critical skills of conflict resolution –
• Negotiation
• Assertiveness
• Persuasion

This achieves a Win-Win outcome from conflict, and provides an opportunity for significant and powerful growth for all people involved.

This Conflict Resolution Training Course will benefit any organisation that wants to improve its bottom line performance by improving the relationships and understanding between staff, and with their customers.

Who should attend this Conflict resolution training?
All supervisors and managers that want to improve productivity from their conflict challenged team, and all staff that want to learn how to handle conflict positively and effectively.

To read the course outline for the contracttrainers.com.au Conflict Resolution Training Course click here: 

 Conflict Resolution Training course outline

Contract Trainers delivers professional development training courses in Conflict Resolution in Brisbane, Sydney, Melbourne, Adelaide and Australia-wide. 

Contract Trainers will save you about 40% compared to traditional training companies! How?

Contract Trainers has a different business model to all other training companies in Australia.

• We only deliver dedicated training courses at the client site (you already have a training room, so let’s use it and save you the cost of hiring one).
• You deal direct with the trainers or directors (when the trainers are training) so you don't pay extra for the commission paid to sales people.
• We don’t add a mark-up to the course ware – to prove it we send you a .pdf of the course ware and you print it! (however we can print it for you).
• We don’t add a mark-up to the catering (we are on your site, so you can choose what the staff do for lunch). 

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Have you considered the benefits of these other related courses?

Teamwork and Team Building Training | Effective Communication Skills | Workplace Diversity Training Course

All contract trainers professional development training courses are delivered in Brisbane, Sydney, Melbourne, Adelaide and Australia wide.