We have professional development contract trainers available in Brisbane, Sydney, Melbourne, Adelaide and Australia-wide available for; a single day, several days, short term or long term contracts.

Introduction: Customer Service Training course

"An organisation cannot flourish without good customer service"

So, how do your staff currently hone their skills in this vital ingredient to business success?

This Customer Service Training course is designed to provide your team with the skills, knowledge and the ability to work towards the customer focused culture you need them to provide exceptional customer service for your company.

Customer Service training is designed to encourage your team to be professionals that truly want to contribute to their organisations image and goals, such as profitability and/or reputation.

How close are you to having great customer service?

To deliver great customer service your customer needs to have a voice, the current service standards need to be bench marked and assessed. Your team needs to understand the importance of internal and external customer service, and there needs to be a continual improvement plan in place that is followed. And finally your team needs to know what is required, and what it means to deliver exceptional customer service.

Are all of those ingredients in place at your workplace?

Any organisation that wants to improve its relationships with both internal and external clients should put staff through this Customer Service Training Course.

Who should attend?

This Customer Service Training course will benefit anyone that is responsible for service delivery  to any internal or external customers. The concepts in this course are as applicable and relevant to managers as they are to the people that have  ‘Customer Service’ in their job title.

To read the course outline for the contracttrainers.com.au Customer Service Course click here: 

Customer Service Training Course Outline

Contract Trainers delivers professional development training courses in Customer Service Training Courses in Brisbane, Sydney, Melbourne and Australia-wide. 

Contract Trainers will save you about 40% compared to traditional training companies! How?

Contract Trainers has a different business model to all other training companies in Australia.

• We only deliver dedicated training courses at the client site (you already have a training room, so let’s use it and save you the cost of hiring one).
• You deal direct with the trainers or directors (when the trainers are training) so you don't pay extra for the commission paid to sales people.
• We don’t add a mark-up to the course ware – to prove it we send you a .pdf of the course ware and you print it! (however we can print it for you).
• We don’t add a mark-up to the catering (we are on your site, so you can choose what the staff do for lunch). 

Booking is easy, contact a trainer now 

Have you considered the benefits of these other related courses?

Assertiveness and Self Confidence Course | Communication Skills Training | Telephone Skills Training

All contract trainers professional development training courses are delivered in Brisbane, Sydney, Melbourne, Adelaide and Australia wide.